Sunday, 7 August 2011
Our First Experience At The Istana
Our First Experience At The Istana
First of all, the queue was scandalously long with not much ventilation (blocked by tall bushes and PS) and it was very hot and humid. I wonder why we did not notice the dark clouds until much later when we were almost at the security check point. Somewhere at the entrance, we saw an elderly lady with a young boy (Chinese nationals) and they did not have any money with them. Their relatives were already inside apparently. The staff at the entrance insisted that they pay $2 for admission. We almost could not believe our ears. Then she went in with her grandson, only to run back again with $2 for the donation box that says “… go to charity.”. I thought the staff could have just let her in and ask her to pay before leaving the premises later.
When we finally cleared the security checks, we knew we were in trouble because it started drizzling. So Papa quickly approached the tent (selling souvenirs) and bought an umbrella. It was $10 (“... go to charity.” again!) but it broke right after we left the Istana. Afraid that we would be caught in a heavy storm, Papa asked the staff if we could seek shelter there. Instead of being sympathetic or proactive in dealing with the potential problem (many visitors would be caught in the rain), they gave us condescending response like “.. it started to rain already?” and “… you know, you can lah (take shelter here) provided not too many people come in…”. I mean, come on… did we honestly look like we would love to share the tent with them?
Along the way, we saw the tents set up for activities. They were small and meant to shelter the staff only. Visitors had to queue in the rain for their turn. Was that the best they could do? No wet weather plan? Tables, chairs and playground were left in the rain, did they not anticipate rain? How much can tents cost to set up? Even pasar malams have shelter! Their activities were meant to be done outdoor with NO SHELTER for visitors!!! How juvenile! Most of the staff (if not all) looked on at the drenched visitors without any compassion. My goodness… It was a pathetic sight! I am sorry, no offense but it sucked big time! I was expecting a lot more from the organisers than that.